Australia’s major telecom companies introduced new mobile coverage maps under stricter standards on June 30, 2026.

However, many customers say the maps still do not match the signal they experience in real life.

Users report areas shown as covered often have weak or unusable mobile service.

Consumer advocates say the current system makes it difficult to compare different mobile providers.

They are calling for a single national mobile coverage map similar to those used in the US, UK, and New Zealand.
Regulators introduced the new rules to improve transparency and help customers make better choices.

Despite the changes, many Australians believe further improvements are needed for truly accurate coverage information.