Hawaiian Airlines has announced the end of complimentary meal service for economy-class passengers on several routes, replacing it with a new pre-order food menu.
Under the updated policy, travellers will be able to choose and purchase meals before their flight, offering a wider range of food options tailored to individual preferences.
The airline says the move is aimed at reducing food waste and improving operational efficiency while giving passengers greater flexibility in selecting their meals.
However, the decision marks a significant change for a carrier long known for providing free meals as part of its onboard experience.
The new system is expected to affect many economy-class travellers, with some passengers expressing disappointment over the loss of a complimentary service that helped distinguish Hawaiian Airlines from many competitors.
Industry analysts note that airlines worldwide are increasingly reviewing onboard services as they seek to manage costs and adapt to changing passenger expectations.
The change reflects a broader trend in the aviation industry, where carriers are introducing more paid options while allowing travellers to customise their in-flight experience.
