

Artificial intelligence chatbots are becoming a popular source of relationship advice, offering users instant, judgment-free conversations.

However, Australian psychologists warn that AI cannot replace the expertise, ethics and accountability of qualified mental health professionals.
Experts say chatbots may fail to recognise serious issues such as coercive control, domestic abuse or suicide risk, and they have no legal duty to report concerns.
Privacy and misinformation are also major risks, with AI systems sometimes generating inaccurate or misleading responses.
Despite these concerns, psychologists acknowledge that AI can help some people organise their thoughts and reflect on personal problems before speaking with someone they trust.
Experts recommend using AI only as a support tool—not a substitute for professional counselling or genuine human relationships.

